Refund policy.
At Luna Creative Stitch Co., we take great care with every garment. As a service-based business, we do not offer refunds for change of mind. However, if there is an issue with the quality of your repair or alteration, please contact us within 7 days of collection so we can assess and offer a solution in line with Australian Consumer Law.
We may offer:
A free correction of the issue
A partial or full refund, where legally required

